An annual refresher programme for financial-services representatives focused on ethical conduct, suitable advice, client outcomes and defensible professional practice. Learners explore why compliance matters, their role as compliance gatekeepers, serving before selling, the FAIS General Code of Conduct, financial needs analysis, Records of Advice, financial-crime controls, client-information protection and developments in the digital and COFI environment.
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LEARNING FOR EVERY STAGE
Explore accredited occupational qualifications, QCTO skills programmes, Class of Business training, regulatory examination preparation and practical professional-development courses designed to build knowledge, workplace competence and confidence.
FIND THE RIGHT PROGRAMME
Browse our occupational qualifications, accredited skills programmes, regulatory training, examination preparation and professional-development courses.
Class of Business Training – Short Term Insurance : Personal Lines
Build the practical knowledge and confidence required to work responsibly with Short-Term Insurance: Personal Lines products. This comprehensive Class of Business programme explores the purpose, structure, features, benefits, exclusions and risks of personal-lines insurance, including motor, household contents, buildings, all-risks, personal accident, travel and personal liability cover.
Learners develop a clear understanding of the complete insurance lifecycle—from identifying a client’s needs and assessing risk to underwriting, pricing, policy inception, renewals, endorsements, cancellations and claims. The programme also addresses excesses, warranties, exclusions, disclosure obligations, policy documentation, complaints, fraud prevention and the consequences of underinsurance and non-disclosure.
Practical examples and client scenarios help learners apply their knowledge when gathering information, explaining cover, identifying suitable options, managing policy changes and assisting clients during the claims process. Particular attention is given to regulatory responsibilities, ethical conduct, accurate recordkeeping, fair customer outcomes and the importance of providing clear, appropriate and timely information.
This programme is ideal for representatives, key individuals, insurance employees, claims and underwriting staff, support personnel and new industry entrants who require structured, job-relevant knowledge of personal-lines insurance.
What learners will gain:
Practical knowledge of the main personal-lines insurance products
An understanding of underwriting, premiums, excesses and risk assessment
The ability to explain cover, exclusions, limitations and client responsibilities
Knowledge of policy administration, claims handling and complaint processes
Awareness of regulatory, disclosure and fair-treatment requirements
Greater confidence when supporting clients throughout the insurance lifecycle
Complete the programme online and at your own pace. Group enrolment discounts are available for employers and teams.
Workplace Essential Skills Programme
Build the essential knowledge, behaviour and practical skills needed to enter, understand and succeed in the modern workplace. This QCTO-accredited Occupational Skills Programme prepares learners to operate responsibly as employees and complete everyday workplace tasks confidently and professionally.
The programme covers employer and employee responsibilities, employment relationships, work ethics, workplace communication, performance expectations, organisational structures, workplace policies, occupational health and safety, teamwork, meetings and current trends influencing work. Learners also complete practical activities involving career applications, interview preparation, employment contracts, workplace induction, workplace policies, teamwork and safe working practices.
The programme is suitable for work-readiness initiatives, new employees, interns, apprentices, unemployed learners, school and college leavers, entry-level employees and organisations preparing people for workplace participation.
Programme code: SP-211009
NQF level: 4
Credits: 20
Estimated duration: 200 notional hours
Delivery: Online learning with required practical workplace activities and supervised assessment. Blended Learning Options also available!
Learners must have access to an appropriate workplace or workplace-experience environment in which the required practical evidence can be completed. Notional hours include online learning, independent study, workplace activities and assessment. Discounted rates are available for companies, work-readiness projects and group registrations.
Conflict Management Skills Programme
Develop the practical confidence to identify, analyse and resolve workplace conflict constructively. This QCTO-accredited Occupational Skills Programme explores the sources and types of conflict, conflict-management strategies, resolution techniques, emotional intelligence and the consequences of unresolved disputes.
Learners apply their knowledge by profiling a workplace conflict, identifying its causes, selecting suitable management and resolution strategies, developing a follow-up plan and compiling a conflict-resolution report. The programme is ideal for supervisors, team leaders, managers, HR personnel, employee representatives, client-facing employees and anyone responsible for maintaining productive workplace relationships.
Programme code: SP-210409
NQF level: 5
Credits: 8
Estimated duration: 80 notional hours
Delivery: Online and self-paced with practical activities, assessment and learner support. Blended Learning Options Available.
Notional hours include online learning, independent study, practical application and assessment. Successful completion is subject to meeting all programme and assessment requirements. Discounted rates are available for companies and group registrations.
New Venture Creation Skills Programme
Turn a business idea into a structured and practical plan for starting, managing and growing a small enterprise. This QCTO-accredited Occupational Skills Programme introduces learners to the fundamental knowledge and practical tools required to establish and operate a sustainable new venture.
Learners explore entrepreneurship, personal readiness, industry research, market opportunities, innovation, customer service, financial and cash-flow management, basic financial statements, pricing, marketing, SMART goals and business planning. Practical activities include calculations and pricing, basic bookkeeping, a marketing project, customer-service planning and the development of a supervised project plan that serves as a business plan for a new or existing micro-enterprise.
The programme is ideal for aspiring entrepreneurs, informal traders, side-hustle owners, emerging business owners, unemployed youth, enterprise-development beneficiaries and existing entrepreneurs who want to structure or strengthen their businesses.
Programme code: SP-210401
NQF level: 2
Credits: 32
Estimated duration: 320 notional hours
Delivery: Online and self-paced with practical projects, supervised business-plan assessment and learner support
The programme fee includes training and assessment, but does not include business registration, funding applications or individual business-consulting services. Notional hours include online learning, research, practical exercises, project work and assessment. Discounted rates are available for companies, enterprise-development initiatives and group registrations.
Occupational Certificate: Long Term Insurance Advisor
BUILD A PROFESSIONAL CAREER IN LONG-TERM INSURANCE ADVICE
Long-term insurance advisers help clients protect their income, families, assets and future financial wellbeing.
This requires more than knowing the features of an insurance policy. Advisers must understand clients’ needs, compare appropriate solutions, explain risks and costs, and provide advice that is suitable, ethical and compliant.
The Occupational Certificate: Long-Term Insurance Adviser prepares learners to provide responsible advice on long-term insurance and related wealth-protection solutions.
Learners develop the knowledge, practical competence and workplace experience needed to:
• Analyze clients’ financial circumstances
• Identify financial risks and protection needs
• Evaluate available long-term insurance options
• Explain product benefits, costs and limitations
• Recommend appropriate financial solutions
• Maintain compliant advice records
The programme is suitable for aspiring advisers, representatives working under supervision, insurance employees and experienced practitioners who want to formalise their competence through a recognised NQF Level 5 occupational qualification.
The knowledge and practical components are delivered online by Nkwali Training Consultants. The workplace component must be completed in a suitable financial-services workplace.
QUALIFICATION INFORMATION
• Qualification: Occupational Certificate: Long-Term Insurance Adviser
• SAQA ID: 105022
• NQF level: 5
• Credits: 180
• Notional learning time: 1,800 hours
• Planned duration: 12 months
• Online access: 18 months
• Knowledge component: Delivered online
• Practical component: Delivered and assessed by Nkwali Training Consultants
• Workplace component: Completed in a suitable workplace
• Final assessment: External Integrated Summative Assessment
WHO SHOULD ENROL?
This qualification is suitable for:
• Aspiring long-term insurance advisers
• Financial-services representatives
• Representatives working under supervision
• Life-insurance employees
• Client-service and policy-servicing employees
• Financial-planning support personnel
• Insurance sales and advisory personnel
• People entering the financial-services industry
• Existing practitioners seeking a recognised qualification
• Employers developing new advisers and representatives
WHAT LEARNERS WILL BE PREPARED TO DO
Learners will develop the ability to:
• Gather and evaluate relevant client information
• Identify clients’ protection and wealth-creation needs
• Analyze long-term financial risks
• Consider life and death-benefit cover
• Consider disability and income-protection solutions
• Evaluate savings and retirement-related options
• Compare available long-term insurance solutions
• Explain product benefits, limitations, exclusions and costs
• Make suitable and properly motivated recommendations
• Complete compliant advice documentation
• Implement agreed financial solutions
• Maintain appropriate client and advice records
• Review clients’ changing needs and circumstances
• Apply ethical and regulatory requirements
PROGRAMME DELIVERY
The knowledge and practical components are completed online through the Nkwali Training learning platform.
Learners receive access to:
• Structured online lessons
• Digital learning resources
• Applied case studies
• Practical learning activities
• Formative and internal assessments
• Facilitator support
• Progress monitoring
• EISA preparation activities
The practical component requires learners to apply what they have learned to realistic client scenarios and financial-advice processes.
The workplace component must be completed in a suitable financial-services workplace under appropriate supervision.
IMPORTANT EXPLANATION OF NOTIONAL HOURS
This 180-credit qualification represents 1,800 notional learning hours.
Notional learning hours include:
• Structured online learning
• Independent study
• Practical learning activities
• Workplace experience
• Assignments
• Evidence collection
• Formative and internal assessments
• Preparation for the external assessment
The 1,800 notional hours do not represent 1,800 hours of live online classes.
WORKPLACE ACCESS REQUIREMENT
Applicants must have access to a workplace that can provide exposure to relevant long-term insurance and financial-advice activities.
The workplace must provide opportunities for the learner to:
• Participate in authentic long-term insurance processes
• Observe and apply compliant advice practices
• Complete prescribed workplace activities
• Work under appropriate supervision
• Collect the required workplace evidence
• Complete the workplace logbook
• Demonstrate occupational competence.
PROGRAMME FEES
ONCE-OFF PAYMENT
R23,500 once off
The once-off payment option provides a saving of R1,400.
INSTALMENT OPTION
• Registration deposit: R4,900
• Thereafter: 10 monthly instalments of R2,000
• Total payable: R24,900
The registration deposit must be paid before final programme registration and activation of the learner’s online learning-platform access.
WHAT TUITION INCLUDES
Tuition includes:
• Application and admission processing
• Verification of entry requirements
• Learner registration and onboarding
• 18 months of online learning-platform access
• Digital learning material
• Online delivery of the knowledge component
• Practical learning activities
• Facilitator support
• Formative and internal assessments
• Internal assessment and moderation
• Workplace logbook and evidence guidance
• Workplace-supervisor guidance
• Learner progress monitoring
• Reasonable remediation
• EISA preparation
• Mock assessment
IMPORTANT EXCLUSIONS
Tuition does not include:
• External Integrated Summative Assessment fees
• External assessment rewrite fees
The applicable EISA fee is determined by the relevant external assessment body and will be communicated separately.
GROUP ENROLMENTS
Employers enrolling five or more learners in the same intake may qualify for preferential corporate pricing.
Group pricing depends on:
• The number of learners
• Workplace arrangements
• The number of workplace locations
• Employer reporting requirements
• Payment arrangements and payment terms
• Any additional learner or employer support required
Contact Nkwali Training Consultants for a corporate quotation.
DEVELOP THE COMPETENCE TO PROTECT CLIENTS’ FINANCIAL FUTURES
Take the next step towards a professional career in:
• Long-term insurance advice
• Life and death-benefit cover
• Disability and income protection
• Savings and wealth protection
• Retirement-related financial solutions
• Client financial-needs analysis
• Compliant financial advice
Apply for admission and develop the knowledge, practical competence and workplace experience required to help clients protect their families, income and long-term financial wellbeing.
Occupational Certificate: Anti Money Laundering Analyst
BECOME THE PROFESSIONAL WHO CAN IDENTIFY INVESTIGATE AND REPORT FINANCIAL CRIME RISK
Money laundering, terrorist financing, proliferation financing, sanctions exposure, corruption and other financial crimes create serious regulatory, financial and reputational risks for organisations.
As regulatory expectations increase, employers need capable professionals who can do more than recognise basic red flags. They need analysts who can:
• Examine client and transactional information
• Identify patterns and indicators of financial-crime risk
• Investigate concerns and unusual activity
• Maintain reliable evidence
• Prepare clear and defensible reports
The Occupational Certificate: Anti-Money Laundering Analyst equips learners with the knowledge, practical skills and workplace experience required to operate in this specialised field.
Whether you already work in compliance or want to move into an AML-focused role, this programme provides a structured pathway towards a recognised occupational qualification at NQF Level 6.
QUALIFICATION INFORMATION
• Qualification: Occupational Certificate: Anti-Money Laundering Analyst
• SAQA ID: 118250
• NQF level: 6
• Credits: 353
• Notional learning time: 3,530 hours
• Planned duration: 18 months
• Online access: 24 months
• Knowledge component: Delivered online
• Practical component: Delivered online and facilitated by Nkwali Training Consultants
• Workplace component: Completed in a suitable workplace
• External assessment: External Integrated Summative Assessment
WHO SHOULD ENROL?
This qualification is suitable for:
• Compliance officers and compliance administrators
• Money Laundering Reporting Officers
• AML, CFT and financial-crime professionals
• FICA compliance personnel
• Client-onboarding and customer due-diligence teams
• Transaction-monitoring analysts
• Fraud and forensic-investigation personnel
• Risk-management practitioners
• Internal-audit and governance professionals
• Banking, insurance, credit and financial-services employees
• Employees of accountable institutions
• Graduates and career entrants seeking an AML career
• Experienced professionals who want to obtain a recognised occupational qualification
WHAT YOU WILL LEARN?
The programme develops the learner’s ability to:
• Screen clients and business relationships
• Conduct and evaluate customer due diligence
• Analyse client and transactional information
• Monitor transactions for unusual or suspicious activity
• Recognise money-laundering and financial-crime indicators
• Investigate identified risks and red flags
• Research emerging financial-crime methods and typologies
• Assess sanctions, bribery, corruption, terrorist-financing and proliferation-financing risks
• Document investigation processes and findings
• Compile professional AML analysis reports
• Escalate and report concerns through appropriate structures
• Apply legal, regulatory, ethical and organisational requirements
• Maintain reliable evidence and investigation records
HOW THE PROGRAMME IS DELIVERED
The knowledge and practical components are delivered online through the Nkwali Training learning platform.
Learners receive access to:
• Structured online lessons
• Digital learning resources
• Practical activities and case studies
• Formative and internal assessments
• Facilitator support
• Progress monitoring
• EISA preparation activities
The practical component is not limited to reading course material. Learners must:
• Complete applied practical activities
• Analyse client and transactional information
• Work through realistic financial-crime cases
• Investigate simulated risk indicators
• Document their findings
• Produce the evidence required by the occupational curriculum
The workplace component must be completed in a suitable workplace where the learner can obtain authentic exposure to relevant AML, compliance, investigation or financial-crime processes.
ENTRY REQUIREMENTS
Applicants must:
• Hold an NQF Level 4 qualification or an equivalent qualification
• Have sufficient English communication ability to study at NQF Level 6
• Have reliable internet access
• Have access to a suitable computer, tablet or other learning device
• Be able to participate in online learning and assessment
• Have access to a suitable workplace for the workplace component
PROGRAMME FEES
ONCE-OFF PAYMENT
Pay R32,500 once off and save R2,400.
INSTALMENT OPTION
• Registration deposit: R5,900
• Balance: 10 monthly instalments of R2,900
• Total payable: R34,900
The registration deposit must be paid before the learner is registered and receives access to the online learning platform.
WHAT TUITION INCLUDES
Tuition includes:
• Application and admission processing
• Entry-requirement verification
• Programme registration and onboarding
• 24 months of online learning-platform access
• Digital learning material
• Online delivery of the knowledge component
• Facilitated practical-component activities
• Formative and internal assessments
• Internal assessment and moderation
• Workplace logbook and evidence guidance
• Workplace-supervisor guidance
• Learner support and progress monitoring
• Reasonable remediation
• EISA preparation
• A mock assessment
WHAT TUITION EXCLUDES
Tuition does not include:
• External Integrated Summative Assessment fees
• External assessment rewrite fees
The applicable EISA fee is determined by the relevant external assessment body and will be communicated separately.
GROUP ENROLMENTS
Employers enrolling five or more learners in the same intake may qualify for preferential group pricing.
Group pricing depends on:
• The number of learners
• Payment arrangements
• The employer’s workplace structure
• The number of workplace locations
• Reporting requirements
• Any additional learner or employer support required
Contact Nkwali Training Consultants for a corporate quotation.
BUILD YOUR CAREER IN AML AND FINANCIAL CRIME COMPLIANCE
Take the next step towards a specialist career in:
• Anti-money laundering analysis
• Customer due diligence
• Transaction monitoring
• Financial-crime investigation
• Regulatory reporting
• Sanctions and proliferation-financing risk
• Financial-crime compliance
Develop the specialist knowledge, practical capability and workplace experience required to contribute meaningfully to the prevention, detection, investigation and reporting of financial crime.
Nkwali Compliance Employee Onboarding Programme
A structured onboarding programme for Nkwali Compliance staff covering workplace policies, protection of client information, compliance procedures, SharePoint resources and practical Zoho CRM and Zoho Desk training.
Occupational Certificate: Financial Advisor
BUILD THE EXPERTISE TO ADVISE CLIENTS ACROSS THEIR FINANCIAL LIVES
Financial advisers help clients protect their families, prepare for retirement, manage financial risks and build long-term wealth.
Doing this responsibly requires more than product knowledge. It demands sound financial analysis, ethical judgement, regulatory understanding and the ability to translate a client’s needs into suitable financial solutions.
The Occupational Certificate: Financial Advisor is a comprehensive NQF Level 6 qualification for people who want to enter, advance or formalise their careers in financial advice.
The programme develops the knowledge, practical competence and workplace experience required to assess clients’ financial circumstances and provide holistic, compliant advice across:
• Long-term insurance
• Retirement funds
• Employee benefits
• Health-care benefits
• Investments and wealth creation
The knowledge and practical components are delivered online by Nkwali Training Consultants. Learners must complete the workplace component in a suitable financial-services workplace.
QUALIFICATION DETAILS
• Qualification: Occupational Certificate: Financial Advisor
• SAQA ID: 105026
• NQF level: 6
• Credits: 515
• Notional learning time: 5,150 hours
• Programme duration: 36 months
• Online access: 36 months
• Knowledge component: Delivered online
• Practical component: Delivered and assessed by Nkwali Training Consultants
• Workplace component: Completed in a suitable workplace
• Final assessment: External Integrated Summative Assessment
WHO SHOULD ENROL?
This programme is suitable for:
• Aspiring financial advisers
• Existing financial-services representatives
• Employees working under supervision
• Insurance and investment professionals
• Retirement-fund and employee-benefit personnel
• Health-care benefit advisers
• Client-service and financial-planning personnel
• People seeking to enter the financial-services industry
• Experienced practitioners who require a recognised qualification
• Employers developing future advisers and representatives
WHAT LEARNERS WILL BE PREPARED TO DO
Successful learners will develop the ability to:
• Establish and analyse a client’s financial circumstances
• Identify financial needs, priorities and risk exposure
• Gather and evaluate relevant client information
• Apply financial-planning and advisory principles
• Consider suitable long-term insurance solutions
• Advise on retirement funds and employee benefits
• Consider appropriate health-care benefit solutions
• Evaluate investments and wealth-creation options
• Compare appropriate financial products and strategies
• Explain costs, risks, limitations and material terms
• Prepare suitable recommendations
• Maintain compliant advice records
• Implement agreed financial solutions
• Review clients’ needs and existing arrangements
• Act ethically, professionally and in clients’ interests
DELIVERY APPROACH
The knowledge and practical components are completed online through the Nkwali Training learning platform.
Learners receive access to:
• Structured online lessons
• Digital learning resources
• Applied case studies
• Practical learning activities
• Formative and internal assessments
• Facilitator support
• Progress monitoring
• EISA preparation activities
The workplace component must be completed in an appropriate workplace where the learner can participate in authentic financial-advice processes and collect the required workplace evidence under suitable supervision.
IMPORTANT EXPLANATION OF NOTIONAL HOURS
This 515-credit qualification represents 5,150 notional learning hours.
Notional learning hours include:
• Structured online learning
• Independent study
• Practical learning activities
• Workplace experience
• Assignments
• Evidence collection
• Formative and internal assessments
• Preparation for the external assessment
The 5,150 notional hours do not represent 5,150 hours of live online classes.
PROGRAMME FEES
ONCE-OFF PAYMENT - R46,500 once off
The once-off payment option provides a saving of R3,400.
INSTALMENT OPTION
• Registration deposit: R7,900
• Thereafter: 14 monthly instalments of R3,000
• Total payable: R49,900
The registration deposit must be paid before final programme registration and activation of the learner’s online learning-platform access.
WHAT TUITION INCLUDES
Tuition includes:
• Application and admission processing
• Entry-requirement verification
• Programme registration
• Learner onboarding
• 36 months of online learning-platform access
• Digital learning material
• Online delivery of the knowledge component
• Practical learning activities
• Facilitator support
• Formative and internal assessments
• Internal assessment and moderation
• Workplace logbook and evidence guidance
• Workplace-supervisor guidance
• Learner progress monitoring
• Reasonable remediation
• EISA preparation
• Mock assessment
IMPORTANT EXCLUSIONS
Tuition does not include:
• External Integrated Summative Assessment fees
• External assessment rewrite fees
The applicable EISA fee is determined by the relevant external assessment body and will be communicated separately.
WORKPLACE REQUIREMENT
Applicants must have access to a suitable financial-services workplace in which they can complete the prescribed workplace component.
The workplace must provide opportunities for the learner to:
• Participate in authentic financial-advice processes
• Observe and apply compliant advice practices
• Complete the prescribed workplace activities
• Work under appropriate supervision
• Collect the required workplace evidence
• Complete the workplace logbook
• Demonstrate occupational competence
GROUP ENROLMENTS
Employers enrolling five or more learners in the same intake may qualify for preferential corporate pricing.
Group pricing depends on:
• The number of learners
• Workplace arrangements
• The number of workplace locations
• Employer reporting requirements
• Payment arrangements and payment terms
• Any additional learner or employer support required
Contact Nkwali Training Consultants for a corporate quotation.
Apply for admission to this comprehensive occupational qualification and develop the competence to provide responsible, suitable and client-centred financial advice.
Workplace Preparation Skills Programme
Build the confidence, professionalism, and practical skills needed to prepare for employment and succeed in the workplace. This programme helps learners strengthen job search skills, interview readiness, communication, teamwork, time management, and personal money management.
NQF Level 2 | 30 Credits | 30 Days | Online Blended Learning
Occupational Certificate: Compliance Officer
Develop the knowledge, practical skills, and workplace competence required to work effectively in modern compliance environments. This occupational programme is designed for learners who want to build or formalise their careers in compliance, regulatory risk management, compliance monitoring, and reporting.
The qualification combines knowledge learning, practical skills, and compulsory work experience to prepare learners for real workplace performance. Learners develop the ability to support compliance risk management frameworks, maintain the regulatory universe, conduct compliance monitoring, compile reports, and engage with regulators and stakeholders.
NQF Level 6 | 180 Credits | 18 Months | SAQA ID: 91671
Workplace Readiness Training Programme
Prepare for the workplace with confidence through this practical six-day Workplace Readiness Training programme. Designed for first-time employees, interns, workplace learners, graduates, job seekers and individuals entering new roles, the programme builds the essential skills and professional behaviours needed to enter, adapt to and succeed in a modern workplace.
Participants learn how to understand workplace expectations, demonstrate professional conduct, communicate confidently and respectfully, deliver positive customer service, manage their time and workload, and work effectively as part of a team. The programme also develops practical digital and administrative skills, including the responsible use of common office tools, workplace documents, email and electronic communication.
Through practical activities, workplace scenarios and guided exercises, participants learn how to solve everyday workplace problems, respond appropriately to feedback, manage conflict, protect confidential information and take responsibility for the accuracy and quality of their work.
This programme is particularly suitable for organizations onboarding new employees, hosting interns or workplace learners, or preparing candidates for employment opportunities. It can also be completed by individuals who want to strengthen their employability and workplace confidence.
This is a practical, non-credit-bearing training programme. Participants who successfully complete the programme receive a Nkwali Training Consultants certificate of completion. Group enrolment and customised organisational delivery options are available.
Regulatory Examination Training for Key Individuals (RE1)
Prepare for Regulatory Examination 1 through a fully online, self-paced programme developed for Key Individuals, FSP owners and other persons responsible for regulatory management and oversight within a financial services provider.
The programme explains the RE1 regulatory framework in plain language and helps learners understand how regulatory requirements apply to the management and oversight of an FSP. The course is aligned with the RE1 qualifying criteria and combines structured regulatory learning with practical scenarios, knowledge checks, task assessments and extensive examination practice.
Your enrolment includes:
• Six months’ access to the online learning platform
• 17 structured RE1 lessons
• Content aligned with the current RE1 qualifying criteria
• Plain-language explanations of key legislation and regulatory requirements
• Practical examples relevant to Key Individuals and FSP decision-makers
• Play & Learn activities and knowledge checks
• Qualifying-criteria task explanations and assessments
• Scenario-based and application-focused questions
• More than 800 RE1-style practice questions
• Revision activities for strengthening weaker knowledge areas
• Mock and simulated examination practice
• Timed practice for improving examination readiness
• Exam-technique and final-revision guidance
• Progress tracking through the learner dashboard
• Access from a computer, tablet or smartphone with an internet connection
The programme is completed online at your own pace. During the six-month access period, you can revisit lessons, repeat activities, review assessment results and complete practice questions according to your individual preparation needs.
This course is suitable for:
• Current and prospective Key Individuals
• Sole-proprietor FSPs who must meet the applicable RE1 requirement
• FSP owners and senior decision-makers preparing for RE1
• Persons responsible for the management or oversight of financial services
• Learners who want structured preparation before attempting the official examination
Important: This is an RE1 examination-preparation programme and not the official Regulatory Examination 1. The official examination must be booked and paid for separately through an approved examination body. Purchasing or completing this programme does not guarantee an examination pass.
Regulatory Examination Training for Representatives (RE5)
Prepare for the RE5 regulatory examination through a fully online, self-paced programme designed for new and existing financial services representatives.
The course explains the FAIS regulatory framework in plain language and covers the knowledge and practical application required by the current RE5 qualifying criteria. Work through 13 structured modules covering financial products and services, regulatory role players, FSP licensing, fit and proper requirements, representative duties, supervision, debarment, the General Code of Conduct, record keeping, the FAIS Ombud and relevant FICA obligations.
Your enrolment includes:
• Six months’ access to the online learning platform
• 13 structured RE5 learning modules
• Plain-language explanations and practical examples
• Play & Learn activities and knowledge checks
• Scenario-based and application-focused questions
• Task assessments and revision activities
• More than 300 practice questions
• Mock and timed simulated examinations
• Downloadable study guide and question workbook
• Progress tracking and repeatable practice activities
• Access from a computer, tablet or smartphone
• Course-completion certificate when all requirements are met
Learn at your own pace, revisit difficult concepts and use your assessment results to identify areas requiring further revision.
Important: The official RE5 regulatory examination is not included and must be booked and paid for separately through an approved examination body. The course-completion certificate is not an official RE5 examination result, and completing the programme does not guarantee an examination pass.
Class of Business Training – Structured Deposits
Build the knowledge and confidence to work responsibly with structured deposits in a regulated financial-services environment. This comprehensive Class of Business programme provides a practical understanding of how structured deposits operate, how their returns are determined and how their risks differ from those of ordinary bank deposits and traditional investment products.
The programme explores common product structures, capital-protection features, fixed and variable returns, and returns linked to interest rates, market indices, currencies or other underlying assets. It also explains how product terms, participation rates, caps, barriers, pricing, fees and early-withdrawal conditions can affect the value and performance of a structured deposit.
Learners will examine the key risks associated with these products, including issuer and credit risk, market risk, liquidity risk, inflation risk, reinvestment risk and the possibility of receiving a lower return than expected. The programme also considers taxation, access to funds, maturity values and the important distinction between capital protection at maturity and unrestricted access to capital throughout the investment term.
A strong emphasis is placed on responsible product distribution and client outcomes. Learners will develop their understanding of client suitability, risk profiling, investment objectives, affordability, time horizons and liquidity needs. The programme also covers the information that should be explained before a client commits to a structured deposit, including product features, limitations, costs, risks, early-exit consequences and the conditions attached to any capital-protection feature.
Practical examples and scenarios help learners apply the knowledge to real financial-services situations. By the end of the programme, learners should be better equipped to understand structured-deposit products, identify important risks and suitability considerations, communicate product information clearly and support advice or intermediary services within the limits of their role and authority.
This programme is ideal for representatives, key individuals, financial-services employees and industry entrants who require structured and practical knowledge of this specialised product class. It supports the applicable Class of Business knowledge requirement but does not, by itself, satisfy every element of the broader Fit and Proper requirements.
Class of Business Training – Pension Fund Benefits
Develop a practical, integrated understanding of South Africa’s retirement-fund environment. This Pension Fund Benefits Class of Business programme explores the purpose and structure of retirement funds, applicable legislation, fund rules, financing arrangements, governance, administration and the investment of retirement-fund assets.
Participants examine defined-benefit, defined-contribution and hybrid funds; trustee duties and accountability; Regulation 28; member investment choices; recordkeeping and member communication; and retirement, withdrawal, death and disability benefits.
The programme also explains the roles and responsibilities of financial-services providers, representatives, key individuals, trustees, administrators, investment managers and other industry participants. It is ideal for people who require structured pension fund benefits knowledge to work responsibly within the retirement-fund and financial-services environment.
Class of Business Training – Long Term Insurance
Develop a practical and integrated understanding of South Africa’s Long-Term Insurance environment. This Class 3 Class of Business programme covers assistance, life risk, life investment, fund, sinking fund and long-term reinsurance policies.
Participants explore the purpose, structure, benefits, limitations, charges and risks associated with each subclass, as well as the roles of insurers, reinsurers, intermediaries, policyholders, beneficiaries and other market participants.
The programme also examines underwriting, claims, investment-linked policy values, liquidity, suitability, economic influences, legislation, taxation and applicable industry standards.
Through nine structured modules, 31 learning topics and nine module quizzes, representatives, key individuals, compliance professionals and insurance support teams develop the broader product-class knowledge required to work responsibly and support suitable financial services and fair customer outcomes.
Class of Business Training: Health Service Benefits
Develop practical knowledge of medical scheme products and the wider healthcare-benefits environment.
This Health Benefits Class of Business programme examines product structures, membership arrangements, contributions, administration and managed-care fees, co-payments, provider networks, waiting periods, exclusions, benefit limits, chronic-medicine rules and other factors that can affect members’ access to care and out-of-pocket costs.
Participants also explore healthcare terminology, client suitability, affordability, industry role players, applicable legislation, professional standards and the impact of economic, technological, disease and environmental developments.
Through nine structured modules, representatives, key individuals and relevant FSP, compliance, support and healthcare-sector employees develop the broader product-class knowledge needed to compare benefit options responsibly, identify material risks and limitations, and support suitable financial services and fair customer outcomes.
Class of Business Training – Forex
Develop a practical understanding of foreign exchange investments and the global currency-market environment.
This Class 8 Forex COB Training programme examines forex market structure, participants, currency pairs, trading platforms, exchange-rate movements and the South African regulatory and exchange-control context.
Participants explore essential concepts such as bid and offer prices, spreads, pips, long and short positions, leverage and margin, together with common instruments including spot transactions, forwards, futures, options, swaps, CFDs and foreign-currency-denominated investment assets.
The programme also considers market volatility, liquidity, counterparty and leverage risks, as well as commissions, spreads, overnight costs, platform charges, advisory fees and general tax considerations.
Through five structured modules, representatives, key individuals and relevant FSP, compliance and investment employees develop the broader product-class knowledge needed to understand forex products, recognise material risks and costs, and support responsible financial services and suitable customer outcomes.
Class of Business Training: Investments
The Investments Class of Business Training programme develops practical knowledge of investment products and the financial-services environment in which they are offered. It is designed for representatives, Key Individuals and other professionals who render, manage, oversee or support financial services involving investments.
Across seven structured modules, learners explore investment fundamentals, economic and market influences, traditional and alternative asset classes, collective investment schemes, retail pension benefits and the financial-planning environment. The programme also examines risk and return, liquidity, fees and charges, taxation considerations, client suitability, disclosure obligations and fair customer outcomes.
Learners gain a broader understanding of shares, bonds, money-market instruments, debt securities, derivatives, pooled investment vehicles and retirement-focused investments. The programme supports the Investments Class of Business knowledge requirements within the applicable competence framework. Individual training requirements must still be confirmed by the learner’s FSP.